The prices shown on our website or in our other published literature are “Land Prices” and are based on double room occupancy. Single supplements are charged to cover our additional costs for single occupancy of double rooms. The price of your trip is fully guaranteed and will not be subject to any surcharges.
If you book online the travel sum stated on our website is payable either in full or in part. If you decide to pay in part, then a deposit equal to 20% of the total tour price is payable immediately. Some of our tours charge a non-refundable deposit which may be equal to or less than 20% of the total tour price. If the deposit that you are paying is non-refundable then we make this clear to you during the checkout process. The remaining balance must be in the possession of GARDENTOURS.COM no later than six weeks before the day of departure or following receipt of our invoice for the remaining balance, whichever is the earlier. In the event of overdue payment, the travel agreement can be terminated by or on behalf of the GARDENTOURS.COM with immediate effect after summons and after the expiry of the term set in the summons. The cancellation conditions will then continue to apply.
If you decide to pay in full, 100% of the total tour price is payable immediately.
If any booking is made within 6 weeks before the day of departure, the entire travel sum must be paid immediately upon receipt of the invoice.
Once you have made your booking and we have received initial or full payment we will send you confirmation by email with the subject line “BOOKING ACCEPTANCE” to notify you that we have received and accepted your booking. This confirmation from us means that you have entered into a legal contract with GardenTours.Com BV and that the Booking Conditions (as set out in this document) apply.
For trips in 2020 and 2021 a participation of 15 people applies, unless specifically stated otherwise. Some tours may operate with fewer participants. In the unlikely event that a trip cannot take place due to insufficient participation, you will receive notice of this, no later than 28 days before departure.
SPECIAL REQUESTS & PREFERENCES
Special wishes, or preferences, that are specified when booking are communicated to the respective accommodation provider and / or transport company. This could be, for example, a diet or special wishes regarding accommodation. Preferences cannot be guaranteed by GARDENTOURS.COM.
The published travel sum is based on prices, monetary rates, levies and taxes, as these were known to the tour operator at the time of printing this publication (28 October 2019). Without prejudice to the provisions, the travel organizer has the right to increase the travel sum up to 21 days before the start of the trip in connection with changes in transport costs (including fuel costs), the levies due and the applicable exchange rates. The tour operator will indicate how the increase has been calculated and pass on the additional costs in question to the client.
INCLUSIONS AND EXCLUSIONS
What is included and excluded in the price of each tour published on our website is made explicit in the description of each tour that we make available to you.
In general, our stated tour prices include superior 4* or 5* accommodations as specified; meals as listed; wine with dinners as specified; full-time services of a driver and professional tour manager; 15-seat motor coach, depending on group size; entrances as listed; transfers and additional transportation as specified; all porterage, tips to local guides, taxes and service charges.
Our tours do not include airfare (except where specified), excess baggage charges, items of personal nature such as laundry, telephone calls or room service, meals not listed in itinerary, or tips to tour manager and driver(s).
PASSPORTS & VISAS
Most countries we visit require travelers to have a passport which is valid for 6 months after the date of the trip. It’s also your responsibility to make sure that you possess a valid visa to enter the countries that we visit during one of tours.
We will ask you to provide us with a copy of your travel insurance policy before you join one of our tours. Your travel insurance will give you peace of mind and should cover the costs of medical treatment, repatriation, loss of property and cancellation charges.
Please do not rely on any free insurance offered by your credit card company. We do not offer travel insurance services but you might like to visit the following websites to find a travel insurance which most suits your needs.
ELIGIBILITY AND HEALTH
GardenTours.com reserves the right to decline to accept or retain any person as a member of the tour at any time, should such person’s mental condition, physical infirmity, or general deportment impede the operation of the tour or the rights, welfare, or enjoyment of other tour members. Such passengers will have no claim against GardenTours.com its agents, operators or employees.
By signing your booking form or completing an online booking, you are stating that you have met these requirements